After Hours Procedures

After Hours, On-call coverage is available by calling (315) 457-9966.

For medical emergencies, please call 911. If an Emergency Room visit is necessary, we recommend the Pediatric Emergency Room at Upstate/Golisano Hospital. Please notify our office the next business day if your child was seen in an after hours facility.

If you need help with a serious medical issue after hours, call the office and leave a message with our answering service. The message will be forwarded immediately to the on-call healthcare provider, who will address your concerns and, if necessary, direct you to the proper medical facility. If you do not receive a call back within 20 minutes please call the service again and they will see that you get through to a Provider.

This service is for emergency situations only, and should never be used for routine calls such as appointment cancellations or prescription refills.

Examples of serious problems include injuries, difficulty breathing, persistent vomiting and diarrhea (after a few hours), dehydration, gastrointestinal bleeding or possible poisoning. Seizures, persistent fevers over 101 degrees Fahrenheit in a child less than three months old or over 104 degrees in an older child, abdominal or chest pain that is severe and sudden, a sudden bad reaction to a medicine or a sudden bad reaction to an insect sting should also be reported immediately.

Between the hours of 11:00pm - 6:00am, calls are sent from our answering service to Strong Memorial Pediatric Triage in Rochester. These are clinically trained nurses that handle calls for our office overnight. If needed, they can reach the on-call provider. The office is then faxed a transcript of the call taken as well as advice that was give.

For after-hours calls on weekends and holidays, calls are handled as mentioned above.

Emergencies

In case of serious, life-threatening emergency, call 911 immediately. Always ask that your child be taken to Golisano Children's Hospital at University Hospital.

Liverpool Office

4811 Buckley Road, Liverpool, NY 13088

Monday:

9:00 am - 8:00 pm

Phones Hours - 8:15 am - 4:15 pm

Tuesday - Friday:

9:00 am - 5:30 pm

Phones Hours - 8:15 am - 4:15 pm

Saturday:

9:00 am - 1:00 pm

If you are looking to pickup forms or drop off any lab specimens, We ask that you call ahead to be sure that we are still in the office.

Sunday:

Closed


Camillus Office

5700 W. Genesee St. Suite 1, Camillus, NY 13031

Monday - Friday:

9:00 am - 5:30 pm

Phones Hours - 8:15 am - 4:15 pm

Saturday, Sunday:

Closed

  • "They always care about the kids really it’s the best clinic ever recommend it."
    - Om Saif, 2020
  • "The staff, from front desk ladies, to nurses and of course providers, have cared for our special needs daughter since birth, she will soon be 16! They are exceptional with her & myself! I don't know what we are going to do when she turns 21, Dr. Dracker says he's going to keep her forever!"
    - Amy Weber, 2020
  • "All three of my boys go here, as well as my step daughter. They are AMAZING! I get responses right away, they know my children the minute we walk in. They are quick but efficient, they listen to you. If you don't like one provider - definitely ask to see another. Sometimes as a parent you just don't click with someone. I have seen every provider there, including Dr. Draker and everyone has been amazing. They hold a flu clinic so you can just go in and get your flu shot for your kids without having to spend a bunch of time there."
    - Rosenda Mendoza, 2020
  • "My children saw an NP today named Lisa. She was absolutely fabulous with my children for their physicals. She was caring understanding and did her job perfectly! Along with the nurse who checked us in and gave my daughter a shot. She was amazing also."
    - Audrey Grant, 2019
  • "My daughter and now my grandchildren are seen here. This place has an outstanding staff. They are friendly, kind and certainly know how to make both the children and the parents feel comfortable."
    - Kathleen Vandyke, 2019
  • "Very helpful, my kids love the office and doctors."
    - Nicole Majo, 2019
  • "THE BEST HEALTH CARE FOR BABIES TO 21!!! THEY REALLY DO CARE ABOUT THERE PATIENTS. MY KIDS BEEN GOING HERE FOR ABOUT 12 YRS I LOVE THE STAFF, MS.AMY, ALL THE NURSES, AND MY DOCTOR DR.GREEN....OH MY GOODNESS SO MUCH I CAN SAY ABOUT DR.GREEN, BUT I DON'T HAVE ENOUGH OF SPACE..LOL ;-) VERY CARING, GENTLE AND REALLY CARES ABOUT HER PATIENT. I HAVE NEVER HAD AN ISSUE WITH ANYONE AND I LOVE THEM ALL. THEY TREAT YOU WITH RESPECT LIKE NO OTHER!! SO YES YOU SHOULD BRING YOUR KIDS HERE...YOU WILL NOT REGRET IT!!!!"
    EILEEN V, 4/5/2018